Macgra group of companies
7th floor, Town hall building, London
11th September 2012
Sub- Quality Assurance Cover Letter
Dear Mr. John
I am writing this letter to give assurance about the quality of our water purifiers. I would like to congratulate for choosing our company for the official water solution vendor for your ever growing company. It is a matter of great pride for us to be given the opportunity to serve one of the best public enterprises of the nation.
We have supplied more than three thousand water purifiers across all you branch offices located throughout the county. All our water purifiers come with two years manufactures warranty. You have the option of increasing the warranty cover by paying a minimal fee towards annual maintenance contract.
Hope that you will be fully satisfied with our product. In case of any grievance please feel free to call our customer care .It will be a pleasure for us to get your feedback regarding our products and services. Your feedback will help us to improve our services further. Hope that we share a long term professional relationship. We are herewith enclosing the document mentioning the details of the products and their warranty terms and conditions.
Enclosures: products details along with warranty terms and condition.