Mr. Tom Adams
Human Resource Manager
The Spring Hotels and Resorts Pvt. Ltd
56, KPS Hamden Avenue
New York, USA
Dated 8th Nov 2012
Sub: Application for the post of customer service executive
This is with reference to your job opening in the local newspaper, which was published on 3rd November 2012. I, Patrick Gomes, want to apply for the position of the customer Service Executive in your company.
I have done a Diploma in Hospitality Management from California Institute of Management Studies. I have worked as a front desk officer in Landmark Hotel for six months. I am currently working with the Hopes Resort as a Customer Service Assistant. My job profile includes managing and providing executive service to International and VIP guests. I am the first point of contact if a guest has any concern with the service at the Hotel. My duty is to make sure that the guest’s stay at the hotel is comfortable and a memorable one
I have excellent communication skills. My proficiency in speaking English, French and German helps me to communicate well with gusts from all over the world. My aim is to offer complete satisfaction to our customer.
Please find my resume enclosed with this letter. Will wait for your positive reply.