Category Archives: Call Center Cover Letters

Bank Call Center Cover Letter


Dt: 24th July 2012

Mr. David Hull

Recruitment Manager

PNC Bank

Columbus, OH

Respected Mr. Hull,


I am writing in correspondence to the present job position of bank call center consultant that is vacant in your financial organization. With a high school diploma in banking and effective communication and listening skills, I am now well confident that I can serve the job in a much better way so as to satisfy the customers of your organization. With my past work experience, I am now confident that I can be a valuable asset to your organization.

I have experience in providing quality service support to the customers and the internal service partners. I have also administered documentation for the service requests and also communicated various customer service account recommendations.

Sir, I have good decision making and problem solving skills and I always maintain good rapport with my co employees. I have enclosed my updated resume for consideration.

I would surely look forward to your reply regarding a personal interview so that I can prove myself in a more detailed way. Thank you very much for your time and consideration.

Sincerely Yours,

Chun Huh

Call Center Operator Cover Letter

Dt: 24th July 2012

Mr. Thomas Hughes

Recruitment Head

LHC Group

Columbus, OH

Respected Mr. Hughes,


I am writing to express my interest in the call center operator position that is vacant in your prestigious organization.  Please accept my resume for your consideration. I have over two years of experience, working as a call center operator and I am now eager to use my past experience and acquired skills in order to implement them in the job position of yours, so as to contribute positively to your fast paced organization.

Over the past two years of my job tenure, I performed various job responsibilities such as coordinating with the quality assurance team in order to minimize the defects throughout the call center, developing call center training courses for the newly hired members and ensuring that all the employees meet the quality standards during the training session, as per the company norms.

My enclosed resume contains additional details about my professional expertise. I look forward to the opportunity to meet with you to discuss the qualifications I would bring to your organization.

Thank you very much for your time and consideration.

Sincerely yours,

Rui Huang

Call Center Trainer Cover Letter

Dt: 24th July 2012

Mr. Ben Hodges

Recruitment Executive

Vxi Global Solutions

Columbus. OH

Respected Mr. Hodges,


I am writing on behalf of the vacant position of a call center executive that is vacant in your prestigious organization, in correspondence to the advertisement in the Friday edition of the Employment Daily. I have completed my high school diploma and have two years of experience as a call center trainer.

I have performed various important tasks during my job period such as delivering training for sales, technical programs and customer service, providing operations with agent level training profiles and assisting operations with employee coaching and development. In addition, I developed various instructional content; as needed and demonstrated classroom management and control.

Sir, I have acquired ample experience in interacting with the external clients professionally and have good presentation and communication skills.

I am looking forward to the opportunity to meet and further share my educational qualifications and skills with you so that I can show my enthusiasm for joining your team.

I invite you to review my attached resume and I thank you very much for your time and consideration.

Sincerely Yours,

Paul Ho

Call Center Supervisor Cover Letter

Dt: 24th July 2012

Mr. Carlos Hidrovo

Managing Director

FIS Global

Dallas, TX

Respected Mr. Hidrovo,

I am writing to express my interest for the position of Call center supervisor that is vacant in your prestigious organization. I have a bachelor’s degree in Science and have been working as a supervisor for the past two years. Now, I would like to implement my acquired skills and expertise to contribute positively towards your organization’s success.

Over the past two years of job period, my general responsibilities included:

  • Monitoring all the operations to ensure compliance with the company’s policies and procedures.
  • Resolving various complex customer issues.
  • Communicating with the clients and vendors to ensure delivery of quality service and customer satisfaction.
  • Implementing various process improvement strategies.

I have excellent oral and written communication skills and I have the ability and confidence to manage large teams effectively.

Additional capabilities are listed in the enclosed resume. I will be calling your office in the next two to three days to inquire about the possibility of a personal meeting.

Thank you very much for your time and consideration.

Sincerely,

Todd Helwig

Call Center Sales Manager Cover Letter

Dt: 24th July 2012

Mr. Adam Heller

HR Manager

QuinStreet

Dallas, TX

Respected Mr. Heller,

With excellent organizational skills combined with strong management skills and a proven track record of exceeding the sale quotas, I am now confident that I can serve the job position of Call center sales manager within your organization, in an efficient way.

I have two years of practical experience in working as a call center manager and I have performed all my job responsibilities in a well-coordinated way. During my job tenure, I provided training to teams in order to meet the sales goals. I always ensured that all the call center representatives are properly trained so as to increase the sales and to promote customer growth.

With a bachelor’s degree in Science and experience in managing both inbound and outbound calling campaigns, I believe that I can be a valuable asset to your team. I would like to put my skills and experience to work for your team.

I have enclosed my updated resume for your consideration. I would welcome a personal interview to discuss my qualifications in detail.

Thank you for your consideration. I look forward to our conversation.

Sincerely,

Robert Hebner