Sample Call Centre Cover Letter


Mr. John Goods

HR Manager,

JP Morgan BPO Limited.

Mind Space Towers,

52 Holly Hock Road,

New York, New jersey 5212.


Dear Mr. Goods,

I would like to express my desire to be a part of your organization in the position of a customer care executive. It has been my long cherished dream to work in one of the best call centers like yours.

I am currently working a senior tele caller for Wipro Outsourcing Limited for a banking process. My job responsibility includes attending to the queries of the customer regarding their banking account and making any sort of changes in the account if requested by them. I believe that I am very patient listener which helps me in understanding the need of the customer. I also believe that I have excellent communication skills.

I am enclosing a copy of my resume and work experience certificate along with the cover letter for your reference.

Thanking you,

John Woo.c