Mr. John Goods
JP Morgan BPO Limited.
Mind Space Towers,
52 Holly Hock Road,
New York, New jersey 5212.
Dear Mr. Goods,
With reference to your advertisement in Times Job on 8th February, 2010 I wish to apply for the post of Call Centre Supervisor in your organization as I feel that my credentials match up with your needs and requirements.
I am currently working as a supervisor in a reputed call centre Wipro BPO Limited since last three years. In the present organization I am working for a banking process. My job responsibility includes leading a team of tele callers and ensuring that they are following the call procedures properly. I also have to provide training to the team members and look into the overall performance of the team. I believe that I have strong leadership and motivational skills.
I am enclosing a copy of my resume and work experience certificate for your reference.