Call Center Supervisor Cover Letter

Dt: 24th July 2012

Mr. Carlos Hidrovo

Managing Director

FIS Global

Dallas, TX

Respected Mr. Hidrovo,

I am writing to express my interest for the position of Call center supervisor that is vacant in your prestigious organization. I have a bachelor’s degree in Science and have been working as a supervisor for the past two years. Now, I would like to implement my acquired skills and expertise to contribute positively towards your organization’s success.

Over the past two years of job period, my general responsibilities included:

  • Monitoring all the operations to ensure compliance with the company’s policies and procedures.
  • Resolving various complex customer issues.
  • Communicating with the clients and vendors to ensure delivery of quality service and customer satisfaction.
  • Implementing various process improvement strategies.

I have excellent oral and written communication skills and I have the ability and confidence to manage large teams effectively.

Additional capabilities are listed in the enclosed resume. I will be calling your office in the next two to three days to inquire about the possibility of a personal meeting.

Thank you very much for your time and consideration.


Todd Helwig

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