Mr. Henry Cooper,
Wipro Morgan Call Centre.
52 Aspen High Road,
New York, New Jersey 5231.
Dear Mr. Mayo,
I would like to express my wish to join Wipro Morgan Call Centre in the position of a call centre customer service executive. I came upon the job opening in an advertisement in a newspaper.
I have work experience of two years in the BPO industry as a customer service executive. I believe I have great listening skills, which helps me to understand the problem of the customer and also make the customers feel that their problems are being attended to. Customer satisfaction is my first priority by solving their queries and this will leave no scope for complaints. I have won awards in my previous organization for giving best customer satisfaction.
It will be a great honor for me if I can be a part of this organization. I am attaching a copy of my resume along with the cover letter.